ADDITIONAL FEEDBACK:
We arrived well after midnight and exhausted, had to wait on phone 15 min for the receptionist to ask the owner if we could check out late, then not allowed even a one hour late checkout. Then fell asleep at 5am only to be woken up to a very loud lawn mower next to my room at 8:10am — MADE US FURIOUS because that should have been taken care of before they opened hotel to public, or at least after 11am. WIFI/password did not work. Info sheet said there would be breakfast on outside tables — there weren’t any and we had to call for the receptionist to make them, again waiting for 15 min. Took a nap in the car after checking out at 11am because so tired, only to see that they had not come to clean our room even at 12:40pm (so they could have given us a late check-out). Room was cleanly arranged but had not been attended to in a while so there was some soot and dead bugs in the tub and the sheets had some caked on “nose goo” so looked like not washed in hot water. Did not give a “3” rating only because the rate was low-ish, the bagged breakfast decent, the receptionist was nice (if spacey —- she clearly had not been given enough info/training by mgmt to do her job), open had just re-opened, and the grounds themselves lovely — the playing squirrels were fun to watch.
OTHER SUGGESTIONS:
Wash sheets in hot water. Be more flexible with guests. Train employees better. Fix wifi. Refrain from mowing lawn and other loud repair work until after 11am checkout. Have a pot of coffee and tea bags outside on table so guests can have coffee with their bagged breakfasts.