Review by John McGuigan on 6/29/21. Posted via Google. Rated 1 out of 5.

I booked this hotel and had the wrong date so I needed to cancel it… My reservation was months out and i JUST booked it.

I called the hotel and was told by a lady named Donna that she wasn’t able to cancel my reservation because it was booked through a third party.

She told me to google booking.com and call them to cancel it.

I did and they asked me for a confirmation number which I never recieved, I only had a Reference number that the hotel sent me.

Anything Confirming where I was staying was sent by the hotel.

I called back and was told by the same woman, Donna, that there was nothing she could do.

I spent hours trying to figure out how to do this, got so fed up, finally called back and someone else answered the phone and was able to cancel it instantly.

Thank you for wasting my day.