ADDITIONAL FEEDBACK:
I think the main reason I didn’t “love “ the hotel was the room ambiance. I am in the hotel renovation business and the room lacks “warmth”. Very stark and not inviting upon arrival. The rooms needs at least one little pop of color…it’s too WHITE! The TV cords look tacky hanging. And the TV picture is much smaller then the screen size…maybe it needs to be formatted? Only one side of bed has ports for charging…you should have splurged and done on both sides. When I checked in there were 2 rags left under the sink in our room…not good.
I didn’t like how food was presented in the morning. It should be more germ friendly somehow…maybe covered better?
There should be a sign when entering room with ice…I didn’t know I needed to step down and that could possibly be dangerous. I felt it in my back.
Your grounds are great…very well kept and pretty!
That is my constructive criticism :)