Review by Tina on 7/7/21. Posted via Hotel Survey. Rated 5 out of 10.

ADDITIONAL FEEDBACK:

The power went out in half of our room which took out the refrigerator and bathroom lights. We had ice cream in the freezer which dripped onto all of the leftovers that we had in the refrigerator rendering them useless. While I understand that the cause of the outage was not the hotel’s fault (car vs. pole on a nearby street), the lack of any kind of emergency generator on the property was disheartening. We lost food but we encountered an elderly guest in the same situation who was unable to use her bathroom safely. We gave her the flashlight from our car. When we called the front desk about the outage the only response was that they were waiting to hear from the power company. The proper response should have been to proactively check on the welfare of their guests.