When we arrived at the Inn we immediately noticed the room was dingy. There were crumbs on the countertop in the kitchenette and the dishes were dirty. Hair and dirt buildup was in the corner of the bathroom and the floor was sticky and left a terrible residue on our feet. When I called the front desk to complain about the cleanliness of the room I was told “it’s not our fault that the last guests put the dishes away dirty.” No apology, no effort to make it right, nothing.
Amidst covid, I expect much more when it comes to cleanliness and sanitation. If I wasn’t so exhausted when I arrived I would have most certainly asked for my money back and found a hotel that truly does care about cleanliness.